Terms of service

These Terms of Service (hereinafter referred to as the "Terms") define the conditions of use for the services (hereinafter referred to as the "Service") provided on the online shop (hereinafter referred to as the "Site") operated by Tascservice Inc. (hereinafter referred to as the "Company"). All users who use the Service (hereinafter referred to as the "User" or "Users") shall be deemed to have agreed to these Terms.

Article 1 (Applicability)

These Terms shall apply to all relationships between the User and the Company regarding the use of the Service. In addition to these Terms, the Company may establish various rules and regulations regarding the Service (hereinafter referred to as "Individual Provisions"). Regardless of their names, these Individual Provisions shall constitute a part of these Terms.

Article 2 (Purchase Procedure and Formation of Contract)

The User shall apply to purchase products in accordance with the method specified by the Company. A sales contract for the relevant product shall be formed between the User and the Company at the time the Company sends an email (such as an order confirmation email) to the User stating that the order has been accepted. Guest purchases without member registration (account creation) are also permitted in the Service. However, these Terms shall apply even in the case of a guest purchase.

Article 3 (Method of Product Delivery)

Merchandise products (tangible goods) will be delivered to the delivery destination specified by the User through a delivery carrier designated by the Company. Ticket products (digital tickets) will be delivered after the formation of the sales contract by sending the digital ticket (or similar information, URL, etc.) to the email address registered by the User.

Article 4 (Loss and Troubles of Digital Tickets)

In the event that a digital ticket cannot be confirmed due to non-delivery caused by the User's email settings, loss of the email, or damage/loss of the device, the User shall promptly notify the Company. Upon receiving the notification mentioned in the preceding paragraph, the Company will resend the digital ticket or take alternative measures only when the identity of the User can be verified by the order number, identification documents, etc. If identity verification cannot be performed, the Company may refuse to resend it.

Article 5 (Intellectual Property Rights)

The copyrights, trademark rights, and any other intellectual property rights regarding all content (images, text, logos, designs, programs, etc.) posted on the Site belong to the Company or the right holders who have licensed their use to the Company. The User may not reproduce, reprint, modify, publicly transmit, or otherwise use these contents without the prior written consent of the Company.

Article 6 (Prohibited Matters)

In using the Service, the User shall not engage in any of the following acts:

  • Acts that violate laws and regulations or public order and morals.
  • Acts related to criminal behavior.
  • Acts that destroy or interfere with the functions of the servers or networks of the Company, other Users, or third parties.
  • Acts that may interfere with the operation of the Company's Service.
  • Acts of collecting or accumulating personal information regarding other Users.
  • Acts of using the Service with unauthorized purposes.
  • Acts that cause disadvantage, damage, or discomfort to the Company, other Users, or third parties.
  • Other acts that the Company deems inappropriate.

Article 7 (Suspension of the Provision of the Service)

The Company may suspend or interrupt the provision of all or part of the Service without prior notice to the User if the Company determines that any of the following reasons exist:

  • When conducting maintenance, inspection, or updates of the computer system related to the Service.
  • When the provision of the Service becomes difficult due to force majeure such as earthquakes, lightning, fire, power outages, or natural disasters.
  • When computers or telecommunication lines stop due to an accident.
  • In any other cases where the Company determines that the provision of the Service is difficult.

Article 8 (Disclaimer)

The Company does not guarantee, either expressly or implicitly, that the Service is free from factual or legal defects (including defects, errors, bugs, or rights infringements related to safety, reliability, accuracy, completeness, validity, fitness for a particular purpose, security, etc.).

The Company shall not be liable for any damage caused to the User arising from the Service. However, this disclaimer shall not apply if the sales contract falls under a consumer contract as defined in the Consumer Contract Act (Japan).

Even in the case specified in the proviso of the preceding paragraph, the Company shall not be liable for any damage arising from special circumstances (including cases where the Company or the User foresaw or could have foreseen the occurrence of the damage) among the damages caused to the User due to default or tort caused by the negligence of the Company (excluding gross negligence).

Furthermore, the compensation for damages caused to the User due to default or tort caused by the negligence of the Company (excluding gross negligence) shall be limited to the amount of the product price received from the User for the order in which the relevant damage occurred.

Article 9 (Changes to the Terms of Service)

The Company may change these Terms at any time without notifying the User if the Company deems it necessary. If the User uses the Service after the change of these Terms, the User shall be deemed to have agreed to the changed Terms.

Article 10 (Governing Law and Jurisdiction)

  • In interpreting these Terms, the governing law shall be the law of Japan.
  • In the event that a dispute arises regarding the Service, the court having jurisdiction over the location of the head office of the Company (the Osaka District Court or the Osaka Summary Court) shall be the exclusive agreement jurisdiction court of the first instance.